We've been talking about design this week, as part of the larger discussion about innovation. It seems to me that details matter, whether in design, in customer service, or in life. The artist takes note of the details, as a matter of pride in her work.
In the wood running board of a 1937 Packard Town Car or the wood spokes of an early 1920's Ford wheel, there is the attention to detail that is the hallmark of an artist, a craftsman, a designer. Long before Apple, there was design...and the attendant attention to details.
How often do we forget the importance of the details...the ones that delight and enrich...the ones that we may be sacrificing for efficiency and productivity?
In the rush to finish, to move on, to get ahead, are we aware how often we lose sight of the things that matter to our customers, our students, our friends, our children...ourselves?
Slow down. Take time to notice the details, especially those that have been relegated to the past. You may be surprised how much there is to discover in the beauty of the details.
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